Policies

Helpful Information

Reservation & Payment Policies:

Cancellation and Change Policy:

Changing a reservation requires 48 hours advance notice prior to scheduled arrival date in order for the prepayment to be applied to the last night.

When canceling a reservation with at least 14 days notice prior to arrival, two options are available:

When canceling a reservation within 14 days of arrival date:

Helpful Information:

Minimum Stay Requirements: There is usually always some kind of Minimum Stay Requirements during Holidays and Special Events. We can not list all the minimum stay requirements throughout the year, however we will list the main Holidays. All minimum dates can change without notice and there may be other dates that have minimum stay requirements that are not listed below. We will do our best to keep everyone informed.

Parking: Each room has one complimentary parking space. If available, you can purchase an additional parking space for $25 per night. Metered parking is also available 1 block away.

Credit Cards: Plaza Beach Hotel accepts Visa, MasterCard, Discover card and Cash. We do not accept personal checks.

Pet Policy: Plaza Beach Hotel - Beachfront Resort does NOT accept pets, however we do have pet friendly rooms at The Bayview Plaza Waterfront Resort and the Bay Palms Waterfront Resort - Hotel and Marina. There is a $25 per night pet fee along with a $50 refundable deposit at check-in.

Boat Parking: Marina style parking is available, you can dock your boat at our piers for $25.00 per day at the Bayview Plaza Waterfront Resort or Bay Palms Waterfront Resort. Shore power is available which includes electricity, water, and cable. If you chose to bring your trailer, there is an additional charge of $10.00 per day to park your trailer off-site.

Hours of Operation: Each of our three locations, Plaza Beach Hotel - Beachfront Resort, Bayview Plaza Waterfront Resort, and Bay Palms Waterfront Hotel and Marina each has it's own office and is open 24 hours a day 7 days a week to best serve our guests.

Weather Cancellations:

Hurricane Warning: Hurricane Watch, Tropical Storm, and Red Tide: Cloudy and/or Rainy Days:



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